Connecting through conversation

Susan Scott, author of the acclaimed book Fierce Conversations, has these recommendations to help us connect through conversation:

  1. Come into the conversation with empty hands. Bring nothing but yourself.
  2. Set aside your own agenda and ask, “What is the most important thing we should be talking about today?”
  3. When you ask, really ask. One of the greatest gifts you can give another is the purity of your attention.
  4. Silence your cell phone. You cannot be here, prepared to be nowhere else, when you are interrupted by beeps, buzzes, and bells.
  5. Speak with and listen to others as your equals, because they are.
  6. If you’re unclear about what someone means, ask them to say more.
  7. Resolve to get it right (whatever it is), rather than to be right.
  8. Look inside yourself — with some people you may have to dig deep — to find at least a modicum of genuine affection for the person(s) with whom you are talking.
  9. Get past “How are you?” “I’m fine, how are you?”
  10. Be kind. Everyone is carrying a heavy load.

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Connecting through conversation

Susan Scott, author of the acclaimed book Fierce Conversations, has these recommendations to help us connect through conversation:

  1. Come into the conversation with empty hands. Bring nothing but yourself.
  2. Set aside your own agenda and ask, “What is the most important thing we should be talking about today?”
  3. When you ask, really ask. One of the greatest gifts you can give another is the purity of your attention.
  4. Silence your cell phone. You cannot be here, prepared to be nowhere else, when you are interrupted by beeps, buzzes, and bells.
  5. Speak with and listen to others as your equals, because they are.
  6. If you’re unclear about what someone means, ask them to say more.
  7. Resolve to get it right (whatever it is), rather than to be right.
  8. Look inside yourself — with some people you may have to dig deep — to find at least a modicum of genuine affection for the person(s) with whom you are talking.
  9. Get past “How are you?” “I’m fine, how are you?”
  10. Be kind. Everyone is carrying a heavy load.

There are no comments yet. Be the first and leave a response!

Leave a Reply

Wanting to leave an <em>phasis on your comment?

Trackback URL http://www.guerrillaprojectmanagement.com/connecting-through-conversation/trackback

Connecting through conversation

Susan Scott, author of the acclaimed book Fierce Conversations, has these recommendations to help us connect through conversation:

  1. Come into the conversation with empty hands. Bring nothing but yourself.
  2. Set aside your own agenda and ask, “What is the most important thing we should be talking about today?”
  3. When you ask, really ask. One of the greatest gifts you can give another is the purity of your attention.
  4. Silence your cell phone. You cannot be here, prepared to be nowhere else, when you are interrupted by beeps, buzzes, and bells.
  5. Speak with and listen to others as your equals, because they are.
  6. If you’re unclear about what someone means, ask them to say more.
  7. Resolve to get it right (whatever it is), rather than to be right.
  8. Look inside yourself — with some people you may have to dig deep — to find at least a modicum of genuine affection for the person(s) with whom you are talking.
  9. Get past “How are you?” “I’m fine, how are you?”
  10. Be kind. Everyone is carrying a heavy load.

There are no comments yet. Be the first and leave a response!

Leave a Reply

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Trackback URL http://www.guerrillaprojectmanagement.com/connecting-through-conversation/trackback