How to handle stubborn resistance to change

cindy_margules1A conversation with Cindy Margules, a Director of Project Management Office, on how to handle stubborn resistance to change. 

Cindy Margules, Director of the Project Management Office at Convio, Inc, shares with us insights on how to overcome the challenges of leading change. Cindy discusses:

 

  • The key components in change management and how attitudes and behaviors affect the outcome?
  • How to deal with stubborn resistance to change in order to achieve success?
  • And why exceptional communication and influence management are both critical to achieving buy-in and how to improve in those areas.

Cindy Margules, PMP, has been a program manager for over nineteen years and is a frequently requested speaker at many project management forums.

Currently, as the director of the Project Management Office at Convio, Inc., Cindy ensures her company increases revenue, profitability and customer satisfaction through exceptional project management.

Cindy has developed a unique process to instantly recognize exceptional PM talent, through a proven series of situational behavioral activities and observations, that unmask the candidates and accurately identifies their future performance level.

The Interview

Listen now:

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  1. How did you get interested in exploring the challenges of leading change and effective ways to handle resistance to change and why should project managers pay attention to this topic?
  2. You outline an approach for leading change in the face of resistance that has 7 components. Give us a high level overview of these 7 component and then let’s talk about each one of them.
  3. Component 1 – Leadership: Leading
  4. Component 2 – Everyone you work with: Horses
  5. Component 3 – Final Outcome: Water
  6. Component 4 – Their Role in the success: Getting to drink
  7. Component 5 – Your own role in the success: Handling
  8. Component 6 – Entrenched, unyielding: Stubborn/Resistance
  9. The final Component is Movement into the unknown: Change
  10. 10.  What key takeaways you’d like our listeners to take from our conversation?

 Contact information:

Listen now:

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Right click here to download the MP3

One Response to How to handle stubborn resistance to change
  1. […] Do people not understand the value proposition? Are they afraid of losing status among their peers (after all, they are "senior" in their present methods and would be "junior" in any other methods)? Are they uninterested in mastering their own profession? Are they simply stubborn? Do they lack respect for the coaches and mentors that they hired to help them? Is it something more basic…do humans behave like processionary caterpillars, mindlessly following the track ahead of them until they die? This sort of thing used to puzzle me (see this, this, and this), and others as well (see for example this and this). […]

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How to handle stubborn resistance to change

cindy_margules1A conversation with Cindy Margules, a Director of Project Management Office, on how to handle stubborn resistance to change. 

Cindy Margules, Director of the Project Management Office at Convio, Inc, shares with us insights on how to overcome the challenges of leading change. Cindy discusses:

 

  • The key components in change management and how attitudes and behaviors affect the outcome?
  • How to deal with stubborn resistance to change in order to achieve success?
  • And why exceptional communication and influence management are both critical to achieving buy-in and how to improve in those areas.

Cindy Margules, PMP, has been a program manager for over nineteen years and is a frequently requested speaker at many project management forums.

Currently, as the director of the Project Management Office at Convio, Inc., Cindy ensures her company increases revenue, profitability and customer satisfaction through exceptional project management.

Cindy has developed a unique process to instantly recognize exceptional PM talent, through a proven series of situational behavioral activities and observations, that unmask the candidates and accurately identifies their future performance level.

The Interview

Listen now:

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

Right click here to download the MP3

  1. How did you get interested in exploring the challenges of leading change and effective ways to handle resistance to change and why should project managers pay attention to this topic?
  2. You outline an approach for leading change in the face of resistance that has 7 components. Give us a high level overview of these 7 component and then let’s talk about each one of them.
  3. Component 1 – Leadership: Leading
  4. Component 2 – Everyone you work with: Horses
  5. Component 3 – Final Outcome: Water
  6. Component 4 – Their Role in the success: Getting to drink
  7. Component 5 – Your own role in the success: Handling
  8. Component 6 – Entrenched, unyielding: Stubborn/Resistance
  9. The final Component is Movement into the unknown: Change
  10. 10.  What key takeaways you’d like our listeners to take from our conversation?

 Contact information:

Listen now:

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

Right click here to download the MP3

One Response to How to handle stubborn resistance to change
  1. […] Do people not understand the value proposition? Are they afraid of losing status among their peers (after all, they are "senior" in their present methods and would be "junior" in any other methods)? Are they uninterested in mastering their own profession? Are they simply stubborn? Do they lack respect for the coaches and mentors that they hired to help them? Is it something more basic…do humans behave like processionary caterpillars, mindlessly following the track ahead of them until they die? This sort of thing used to puzzle me (see this, this, and this), and others as well (see for example this and this). […]

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Wanting to leave an <em>phasis on your comment?

Trackback URL http://www.guerrillaprojectmanagement.com/how-to-handle-stubborn-resistance-to-change/trackback

How to handle stubborn resistance to change

cindy_margules1A conversation with Cindy Margules, a Director of Project Management Office, on how to handle stubborn resistance to change. 

Cindy Margules, Director of the Project Management Office at Convio, Inc, shares with us insights on how to overcome the challenges of leading change. Cindy discusses:

 

  • The key components in change management and how attitudes and behaviors affect the outcome?
  • How to deal with stubborn resistance to change in order to achieve success?
  • And why exceptional communication and influence management are both critical to achieving buy-in and how to improve in those areas.

Cindy Margules, PMP, has been a program manager for over nineteen years and is a frequently requested speaker at many project management forums.

Currently, as the director of the Project Management Office at Convio, Inc., Cindy ensures her company increases revenue, profitability and customer satisfaction through exceptional project management.

Cindy has developed a unique process to instantly recognize exceptional PM talent, through a proven series of situational behavioral activities and observations, that unmask the candidates and accurately identifies their future performance level.

The Interview

Listen now:

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

Right click here to download the MP3

  1. How did you get interested in exploring the challenges of leading change and effective ways to handle resistance to change and why should project managers pay attention to this topic?
  2. You outline an approach for leading change in the face of resistance that has 7 components. Give us a high level overview of these 7 component and then let’s talk about each one of them.
  3. Component 1 – Leadership: Leading
  4. Component 2 – Everyone you work with: Horses
  5. Component 3 – Final Outcome: Water
  6. Component 4 – Their Role in the success: Getting to drink
  7. Component 5 – Your own role in the success: Handling
  8. Component 6 – Entrenched, unyielding: Stubborn/Resistance
  9. The final Component is Movement into the unknown: Change
  10. 10.  What key takeaways you’d like our listeners to take from our conversation?

 Contact information:

Listen now:

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

Right click here to download the MP3

One Response to How to handle stubborn resistance to change
  1. […] Do people not understand the value proposition? Are they afraid of losing status among their peers (after all, they are "senior" in their present methods and would be "junior" in any other methods)? Are they uninterested in mastering their own profession? Are they simply stubborn? Do they lack respect for the coaches and mentors that they hired to help them? Is it something more basic…do humans behave like processionary caterpillars, mindlessly following the track ahead of them until they die? This sort of thing used to puzzle me (see this, this, and this), and others as well (see for example this and this). […]

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